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 Post subject: troubles getting SG-View to work
PostPosted: Thu Sep 22, 2011 2:31 pm GMT EndGMT 
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Fish Eggs
Fish Eggs

Joined: Thu Sep 22, 2011 1:53 pm GMT EndGMT
Posts: 2
I just got a new computer running Win 7 to replace a 10-yr old XP3.
Wanted to continue monitoring my Xantrex 2.0 inverter. Purchased a USB-RJ45 eyhernet adapter and downloaded SG-View. When I try to run SG-view, I get "Error opening comm port. Please update Port selection."

If I then click on the upper left button on the SG screen, and choose "Settings", I get the error message "registry error, win error code: 2" Is this a problem with my USB- ethernet adapter?

Thanks,
Joe B


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 Post subject: Re: troubles getting SG-View to work
PostPosted: Fri Sep 23, 2011 9:37 am GMT ErdGMT 
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Guppy
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Joined: Fri Aug 04, 2006 10:24 am GMT EthGMT
Posts: 284
Location: Los Angeles
I've heard that you may need to "run as admin" to get it working. Since I don't have win 7, I have no idea if that will fix it.

(Right click the icon, and from the drop down, chose Run As Admin) ?


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 Post subject: Re: troubles getting SG-View to work
PostPosted: Fri Sep 23, 2011 12:55 pm GMT ErdGMT 
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Fish Eggs
Fish Eggs

Joined: Thu Sep 22, 2011 1:53 pm GMT EndGMT
Posts: 2
Thanks for the suggestion. Tried it, but got the same sequence of error messages. Also tried signing on as 'administrator' and downloading SG again. Same result.

I have just ordered another USB-ethernet adapter from another supplier. When it comes in next week, I'll try it, and let you know how it goes. Thanks again.
Joe-


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