Well, my first arrays ( my old house ) have had failures, the owner called two week ago saying the solar system was sick and I went and checked things out, the old Sunties had died, I had them contact Xantrex and they were able to get GT2.5's for the 999.00 price, great deal of them
Today, I went and installed the GT's and then found the KC120's ( may 2001 date codes ) , probably about 30-35% of the panels have issues.
Its the interconnects failing, clear as day, brown spots on the back. I login into MY forum at the owner home and got the contact info, which has changed!
Vicki Myers
Customer Service
KYOCERA Solar, Inc.
7812 East Acoma Drive
Scottsdale, AZ 85260
Office: (800) 544-6466
Fax: (800) 523-2329
Vicki.Myers@kyocera.comhttp://www.kyocerasolar.comThe owner contacted the above person, and within minutes sent a email with a claim form, which I helped fill out and we emailed it back. To Kyocera's credit, they were very prompt and willing to swap the array.
Lucky me, I get to do the swap of the 48 panels ...
, I'll get paid and the home owners are happy that the system was warranted! , the cost to them will be about 2500 for a complete replacement of dual 2880 arrays after 6 years of service, thank god its ground mounted!